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British Cambridge College Manila has forged a partnership with a multinational pharmaceutical company to provide world-class virtual trainings to around 7,500 Filipino retail pharmacists and pharmacy assistants in pursuit of elevating the healthcare experience at the point-of-sale.

COURSE OVERVIEW
Introduction

The core aim of these sales skills training course materials is to provide learners with a set of tools that can be practicably used in their role as salespeople.

The skills provided are simply a collection of valuable methods of achieving sales. There are many tips and techniques that will be incredibly useful and will help learners personally develop a successful sales approach whilst enhancing their performance.

The skills have been produced from many years of experience in sales and have been tried and tested in a business environment.

Learning objectives

At the end of this course, learners will be able to:

  1. 1. Explain what sets the best salespeople apart.
  2. 2. Follow set personal goals to sales success.
  3. 3. Use a series of practical sales skills to increase their selling potential.
  4. 4. Practically apply these skills to their sales role.

COURSE OVERVIEW
Introduction

According to Entrepreneur.com, 90% of high performers have high EQ and generally are more productive compared to those with low EQ. Healthcare professionals, being the frontliners in battling the impact of COVID 19, are especially going through a roller-coaster of emotion. Now more than ever, our HCPs need to further develop their emotional health in order to sustainably.

At the end of the workshop, participants will have the energy, optimism and positivity to hustle and succeed in the new normal by upgrading their emotional intelligence.

Learning objectives

At the end of this course, learners will be able to:

  1. 1. Have a better understanding of one's emotional intelligence.
  2. 2. Understand using emotional intelligence in managing teams.
  3. 3. Learn the significance of emotional intelligence in the healthcare work.
Notes

This module will include the stress management

COURSE OVERVIEW
Introduction

Diversity and Inclusion (D&I) is for all. It's not just a phase but a permanent behavior that needs to permeate our culture. D&I impacts growth, morale, retention, talent management and so many other facets of work-life. It's critical that both employees and managers have the education, tools, and support to build inclusive cultures that are able to compete in a global economy. D&I creates a better organization for everyone!

Learning objectives

The goal of this course is to provide education on the history of D&I, create experiences that cause reflection, and provide resources so that you can learn more. Among the key lessons of the participants will be:

  1. 1. Cultural Sensitivity
  2. 2. Gender Sensitivity
  3. 3. Anti-Racism

COURSE OVERVIEW
Introduction

The Leadership Excellence Course will provide the basis on what can cultivate great leadership skills. There are three elements of leadership that the training will focus on, these are: Personal Leadership, Team Leadership and Task Leadership. This course will benefit participants that need to enhance or develop their leadership skills. They will suit people that are relatively new to leadership or are in need of a fresh perspective to their leadership role.

We provide you with a comprehensive leadership training course to make your life easy. This training course is interactive and full of relevant activities.

Learning objectives
  1. 1. Clearly define the core requirements of Personal, Team and Task Leadership.
  2. 2. Increase their self-awareness and develop a positive approach to leadership.
  3. 3. Utilize clear methods of getting the best out of their team and those around them.
  4. 4. Implement working practices that will assist them in becoming a great leader.

COURSE OVERVIEW
Introduction

Being able to communicate effectively is a cornerstone to building positive working relationships; it will enable you to build rapport, develop relationships and feel comfortable and confident around others. People who can communicate effectively are great at getting others to open up and discuss feelings and emotions. They are able to respond appropriately during difficult conversations and feel less pressure when communicating with superiors and peers.

Effective communication skills are the cornerstone to success in the business world today. Every job, no matter what it is, requires excellent communication capabilities. If you want to progress in your role, you need to be able to both express yourself clearly and be able to listen and understand the needs, wants and intentions of others when they communicate. Therefore, these training course materials are suitable for everyone in any role.

Learning objectives

We provide you with a comprehensive communication skills training course to make your life easy. At the end of this communication skills training course, learners will be able to:

  1. 1. Communicate clearly and get their message across.
  2. 2. Effective communication in patient counseling.
  3. 3. Communicate confidently with people at all levels.
  4. 3. Cope with difficult communication situations.

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Certified and Accredited by CPD (Continuing Professional Development), United Kingdom
CPD certifications mean your skills meet international requirements
for company compliance programs regarding continuing professional development.