Duration: 1 Day

Mentoring is a learning support mechanism where an experienced person provides guidance, knowledge and advice to someone who is in development or has less experience in a given topic or function.

The role of mentor is a very important one and whether the relationship is formal or informal, the fact is that a good mentor can be instrumental in the development of not only a mentee’s skills and knowledge, but also their behavior, attitude and social outlook.

Option 1: US$90
If you just want to take this course without the test or certificate.

Option2: US$120
If you wish to take this course
+ Online test
+ Receive a Certificate of Completion from the Institute of Commercial Management (ICM) United Kingdom
+ Shipping cost of the certificate

Retake: US$60
If you wish to retake your online course test.
If you pass your test – you will receive your Certificate with no additional cost.

Payment Methods:

  • Paypal
  • Visa
  • Mastercard
  • Bank Transfer

These Mentor Training course materials have been designed to provide advice, support and guidance to anyone that may be taking on the role of mentor. Therefore, the mentor training course is aimed at anyone who has been asked to take up the role of mentor or may be asked as part of their working role.

At the end of this course, learners will be able to:

  1. Explain the mentor/mentee relationship and the roles and responsibilities
  2. Develop a clear set of guidelines and principles for a successful mentor relationship
  3. Understand and use specific tools to help you provide effective support for the mentee
  4. Confidently deliver exceptional mentor support

This Mentor Training course will help learners to develop their skills as a mentor, increase their awareness of the role and responsibilities as a mentor and highlight how the role of mentor might personally benefit their own development.

Mentoring is a learning support mechanism where an experienced person provides guidance, knowledge and advice to someone who is in development or has less experience in a given topic or function.

The role of mentor is a very important one and whether the relationship is formal or informal, the fact is that a good mentor can be instrumental in the development of not only a mentee’s skills and knowledge, but also their behavior, attitude and social outlook.

Roles and Responsibilities

Exploring the part played by both mentor and mentee in the relationship and how this works throughout the stages of a mentoring relationship.

Code of Practice and Confidentiality

Appreciating the need for discretion as a mentor and the Do’s and Dont's

Mentoring Agreement

Identifying the need for an agreement prior to beginning the mentor relationship and developing a sample agreement

Encouraging Reflection

Looking at how reflection plays a large part in a mentoring relationship and developing methods of encouraging reflection in a mentee. Includes the Gibbs model of reflection as a reference

Facilitative Vs. Directive Mentoring

Knowing when to challenge and when to instruct to get the best results

Using Questions

Exploring the different types of questions that you can use as a mentor to get different effects

Giving Feedback

Using a feedback model to define the different levels of feedback and how to implement them

Sample Certificate


Mentor Training

Mentoring is a learning support mechanism where an experienced person provides guidance, knowledge and advice to someone who is in development or has less experience in a given topic or function.

The role of mentor is a very important one and whether the relationship is formal or informal, the fact is that a good mentor can be instrumental in the development of not only a mentee’s skills and knowledge, but also their behavior, attitude and social outlook.